Last updated: 5 October 2026

At NiRKA Imitations, we aim to provide a smooth and reliable delivery experience for every customer.

We currently deliver imitation jewellery orders within India.

1. Shipping Locations

We currently accept orders for delivery within India.

Availability of delivery may depend on the serviceability of the address provided at checkout.

If a particular PIN code is not serviceable, we will contact the customer where possible and discuss the available options.

2. Order Processing

Orders are generally processed after successful payment confirmation.

We normally aim to dispatch orders within 1–3 business days.

Orders placed on Sundays, public holidays, or during major sale periods may require additional processing time.

If there is an unexpected delay in dispatch, we will try to inform the customer using the contact details provided with the order.

3. Delivery Time

After dispatch, delivery generally takes approximately:

3–7 business days, depending on the delivery location and courier service.

Remote or difficult-to-service locations may require additional time.

Delivery estimates are indicative and are not guaranteed delivery dates.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the customer completes the order.

Any free-shipping offer will be subject to the terms of the relevant promotion.

If NiRKA introduces free shipping above a specified order value, the applicable threshold and conditions will be displayed on the website.

5. Order Tracking

Where tracking information is available, customers may receive a tracking number or tracking link after their order has been dispatched.

Customers should use the tracking information to monitor the progress of their shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name
House/building number
Street/locality
City
State
PIN code
Mobile number

NiRKA is not responsible for delays, failed delivery, or additional shipping costs resulting from incorrect or incomplete information supplied by the customer.

If an order is returned to us because of an incorrect address, customer unavailability, or repeated failed delivery attempts, we may contact the customer regarding re-shipment.

Additional shipping charges may apply for re-shipment.

7. Delivery Attempts

Courier partners may make multiple delivery attempts according to their own delivery procedures.

Customers should ensure that someone is available to receive the package when required.

If the courier marks an order as delivered but the customer has not received it, the customer should contact NiRKA as soon as possible so that we can investigate the matter with the courier.

8. Damaged Package

Customers are encouraged to inspect the outer package when receiving the shipment.

If the package appears seriously damaged, opened, tampered with, or otherwise compromised, please:

Take photographs/videos of the package before opening it.
Open the package carefully.
Take photographs/videos of the product and packaging.
Contact NiRKA as soon as possible.

This information may be required to investigate a shipping or product-damage claim.

9. Delays Beyond Our Control

Delivery may be delayed because of circumstances outside our reasonable control, including:

Severe weather
Natural disasters
Transportation disruptions
Courier operational issues
Strikes
Government restrictions
Public holidays
Address or PIN-code serviceability issues
Other unforeseen circumstances

We will make reasonable efforts to assist customers in such situations.

10. International Shipping

At present, NiRKA does not offer international shipping unless specifically stated on the website.

If international shipping is introduced in the future, separate shipping charges, delivery times, customs duties, taxes, and other applicable charges may apply.

11. Contact Us

For shipping and delivery questions, please contact:

NiRKA Imitations
Surat, Gujarat, India

Email: nirka.imitations@gmail.com
Phone: +91 9558825355

Website: https://nirkaimitations.in/

2. NiRKA Return & Refund Policy

For jewellery, I recommend a 7-day return window for eligible products, with damaged/wrong products handled separately. This gives customers reasonable protection without making the policy unnecessarily difficult for a small jewellery business.

Ready to paste:

Return & Refund Policy

Last updated: 5 October 2026

At NiRKA Imitations, we want you to be happy with your purchase. If you receive an incorrect, damaged, defective, or otherwise eligible product, please contact us so that we can assist you.

1. Return Period

Eligible products may be requested for return within 7 days of delivery.

The return request must be made within 7 days from the date the order is shown as delivered by the courier.

Products must meet the eligibility conditions described below.

2. Products Eligible for Return

A product may be eligible for return when:

The wrong product was delivered.
The product was damaged during delivery.
The product is defective or materially different from its description.
The product otherwise qualifies for return under the applicable product listing or applicable law.

3. Return Conditions

To be eligible for return, the product should generally:

Be unused.
Be in its original condition.
Be returned with the original packaging where reasonably possible.
Include accessories, tags, cards, or other items supplied with the product.
Not show signs of intentional damage, alteration, misuse, or excessive wear.

Products returned without the required components may be subject to rejection or an appropriate adjustment, subject to applicable law.

4. Jewellery Care and Wear

NiRKA products are imitation/fashion jewellery.

Exposure to water, perfume, cosmetics, sweat, chemicals, moisture, or improper storage may affect the finish or appearance of the jewellery.

Normal wear, tarnishing, colour change, scratches, or damage caused by improper use or care may not qualify as a product defect.

Please follow the product-care instructions provided with your order, where applicable.

5. Damaged or Incorrect Product

If you receive a damaged or incorrect product, please contact us as soon as possible and preferably within 48 hours of delivery.

Please provide:

Order number
Photographs of the outer packaging
Photographs/videos of the product
Description of the problem
Any other information reasonably required to investigate the issue

We may request photographs or video evidence to help determine whether the problem occurred before or during delivery.

6. Products Not Eligible for Return

Unless required otherwise by applicable law, returns may not be accepted for products that:

Have been used or worn.
Have been damaged after delivery due to misuse or improper handling.
Have been altered or modified.
Are missing original components or packaging where those components are necessary for the return.
Show signs of intentional damage.
Are otherwise specifically identified on the product page as non-returnable.

If a particular product has special return conditions, those conditions will be displayed on the product page.

7. How to Request a Return

To request a return, contact us at:

Email: nirka.imitations@gmail.com

Please include:

Subject: Return Request – Order #[Order Number]

And provide:

Customer name
Order number
Product name
Reason for return
Photographs/videos where applicable

Our team will review the request and inform you whether the return is approved and provide further instructions.

8. Return Shipping

For an incorrect, damaged, defective, or materially misdescribed product attributable to NiRKA, we will arrange or reimburse reasonable return shipping as appropriate.

For other approved returns, return shipping arrangements and costs will be communicated to the customer before the return is processed.

Any applicable return-shipping cost will be disclosed clearly before the customer proceeds with the return.

9. Refunds

Once an approved returned product has been received and inspected, we will process the applicable refund.

The refund amount may include the eligible product amount and, where applicable, eligible shipping charges according to the circumstances of the return.

Refunds will generally be made through the original payment method or another appropriate method agreed with the customer.

The time taken for the refund to appear in the customer’s account may depend on the payment provider or bank.

10. Refund for Cancelled Orders

If an order is cancelled before dispatch and the cancellation is accepted, any applicable refund will generally be processed through the original payment method.

Orders that have already been dispatched may be subject to our return procedure.

11. Failed or Unsuccessful Payments

If a payment is deducted from your bank account but the order is not successfully created or confirmed, please contact us with the relevant transaction details.

We will verify the payment status with the payment gateway and take appropriate action.

Where a refund is required, it will be processed according to the payment gateway’s applicable procedures.

12. Exchanges

Where appropriate and subject to product availability, NiRKA may offer an exchange instead of a refund for an eligible product.

If the replacement product is unavailable, an applicable refund may be offered.

13. Return Approval

Submission of a return request does not automatically mean that the return is approved.

We will review the request and the condition of the product before confirming the applicable return, replacement, exchange, or refund.

Nothing in this policy is intended to restrict any consumer rights or remedies that cannot lawfully be excluded.

14. Fraudulent or Abusive Returns

NiRKA reserves the right to investigate suspected fraudulent, abusive, or repeated misuse of the return process.

We may take appropriate action where permitted by applicable law.

15. Contact Us

For return or refund assistance, please contact: