Privacy Policy

Last updated: 5 October 2026

NiRKA Imitations (“NiRKA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website https://nirkaimitations.in/.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you use our website, create an account, place an order, or contact us.

1. Information We Collect

When you use our website, we may collect the following information:

Information you provide directly

When you create an account, place an order, contact us, or subscribe to communications, we may collect:

Full name
Billing and shipping address
Mobile/telephone number
Email address
Account login information
Order and transaction details
Information you provide when contacting customer support
Any other information you voluntarily provide to us

Payment information

Payments made through our website may be processed by third-party payment service providers such as Razorpay.

NiRKA does not ordinarily store your complete debit/credit card number, CVV, UPI PIN, or internet-banking credentials on our website. Payment information is handled by the applicable payment provider according to its own security and privacy practices.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Process payments and refunds
Deliver products to you
Provide order confirmations and updates
Manage your customer account
Provide customer support
Respond to enquiries
Maintain and improve our website
Prevent fraud, misuse, and unauthorized transactions
Maintain business and transaction records
Comply with applicable laws and legal obligations
Send promotional or marketing communications where permitted and where you have provided the required consent

We use personal information only for appropriate and relevant purposes connected with providing our products and services.

3. Order Information

When you place an order, we retain information necessary to process and fulfil that order, including your name, contact details, billing and shipping information, products purchased, order amount, payment status, and related transaction information.

This information may also be used to handle returns, refunds, customer service enquiries, accounting, and legal or regulatory requirements.

4. Payment Processing

Payments on NiRKA may be processed through Razorpay.

When you choose a payment method, certain information may be shared with the payment service provider as necessary to authenticate and process the transaction.

Payment providers may process information according to their own privacy policies and terms.

NiRKA does not request or collect your UPI PIN, banking password, or card PIN.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may be used to:

Keep items in your shopping cart
Maintain login sessions
Remember website preferences
Support secure checkout
Understand website usage and performance
Improve our website and services

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including shopping-cart and checkout features.

6. Customer Accounts

If you create a NiRKA customer account, we may store information associated with your account, including your name, email address, account details, and order history.

You are responsible for keeping your account credentials confidential.

You may request assistance regarding your account or personal information by contacting us.

7. Sharing of Information

We may share relevant personal information with trusted service providers when necessary to provide our services.

These may include:

Payment service providers such as Razorpay
Shipping and courier partners
Website hosting and technical service providers
Website and ecommerce service providers
Customer-support service providers
Professional advisers where necessary
Government authorities or law-enforcement agencies where required by applicable law

We do not sell your personal information to third parties.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and devices.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention, and compliance with applicable legal obligations.

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request information about personal data we process about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Raise a complaint regarding the handling of your personal information

Requests may be made using the contact details provided below.

We may need to verify your identity before processing certain requests.

11. Marketing Communications

If you subscribe to our newsletter or otherwise provide the required consent to receive promotional communications, we may send information about:

New arrivals
Jewellery collections
Offers and promotions
Special events
Other NiRKA updates

You may opt out of marketing communications at any time by using the unsubscribe option in the relevant communication or by contacting us.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

NiRKA is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us:

NiRKA Imitations
Surat, Gujarat, India

Email: nirka.imitations@gmail.com
Phone: +91 9558825355

Website: https://nirkaimitations.in/